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Privacy Policy

Your privacy is important to us. Learn how we protect and handle your information.

Last updated: November 4, 2025

Introduction

At ColorRestore, we are committed to protecting your privacy and ensuring the security of your personal information and images. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo restoration and colorization services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

We collect information that you provide directly to us when using our Service:

  • Images: The photographs you upload for restoration and colorization
  • Contact Information: Email addresses provided during checkout or customer support inquiries
  • Payment Information: Payments are securely processed through a PCI-compliant third-party payment processor. We do not store or have access to your full payment details.
  • Usage Data: Information about how you interact with our Service, including IP addresses, browser types, and device information

We do not require you to create an account to use our Service. Most information collection is directly related to processing your restoration requests.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and restore your uploaded images using our AI technology
  • To complete your purchases and process payments
  • To communicate with you about your orders, provide customer support, and respond to inquiries
  • To improve our Service, develop new features, and enhance user experience
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues, fraud, or security breaches

We do not use your images for training our AI models or for any marketing purposes. Your images are processed solely for the purpose of providing restoration services to you.

We process personal data on the lawful bases of contract performance (to deliver the service), legitimate interest (to improve functionality), and consent (for optional analytics or cookies).

Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols
  • Temporary Storage: Images are temporarily stored on secure, encrypted servers during processing only
  • Access Controls: Only authorized personnel have access to your data, and only for the purpose of providing service
  • Regular Audits: We conduct regular security assessments to identify and address potential vulnerabilities

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We do not permanently store your images. Images are temporarily stored only to process your restoration requests. Once processing is complete and images are made available for download, they are automatically deleted from our servers after a limited period. We may retain certain metadata and usage information for legal and operational purposes, but your original and restored images are not permanently stored.

Image Processing and Storage

When you upload images to ColorRestore:

  • Images are processed using our AI technology to provide restoration and colorization services
  • Images are temporarily stored on secure servers only for the duration needed to complete processing
  • Restored images are made available for download for a limited time period, after which they are automatically deleted
  • We do not permanently store your images - both original and restored images are deleted after the download period expires
  • We do not use your images to train or improve our AI models
  • We do not share your images with third parties except as necessary to provide the service
  • We do not use your images for marketing or promotional purposes
  • You may only upload images you own or have permission to process. ColorRestore does not alter identities, perform face swaps, or generate synthetic likenesses.

You retain all ownership rights to your original and restored images. By uploading images, you grant ColorRestore a limited, non-exclusive license to temporarily process the images solely for the purpose of providing restoration services.

Third-Party Services

We may use third-party services to support our operations:

  • Payment Processing: Payments are securely processed through a PCI-compliant third-party payment processor. This provider handles all payment information and operates under its own privacy policy governing the handling of payment details. We do not store or have access to your full payment information.
  • Cloud Storage: We use cloud storage services to temporarily store and process images during restoration
  • Analytics: We may use analytics services to understand how our Service is used (these services do not have access to your images)

These third-party services have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and operational requirements)
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of certain data processing activities where applicable

To exercise these rights, please contact us. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we may use:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how visitors use our Service
  • Functional Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Data Retention

We do not permanently store your images. Images are temporarily stored only during the processing and download period. After the download period expires, both original and restored images are automatically deleted from our servers.

We may retain certain metadata and usage information for legal, accounting, or regulatory purposes, but your actual images are not retained beyond the processing and download period.

You may request deletion of any retained metadata or usage information at any time by contacting us. We will honor such requests in accordance with applicable laws and our operational requirements.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

By using our Service, you consent to the transfer of your information to facilities in other countries. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Previous versions of this Privacy Policy can be made available upon request.

Questions About Privacy?

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us.

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