Privacy Policy

At ColorRestore, we are committed to protecting your privacy and ensuring the security of your personal information and images. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo restoration and colorization services.

Data Controller: ColorRestore is a tool created by The Pixverse Co. The Pixverse Co. is the data controller responsible for the collection, processing, and protection of your personal information. References to "ColorRestore," "we," "us," or "our" in this Privacy Policy refer to The Pixverse Co. and its ColorRestore service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

We collect information that you provide directly to us when using our Service:

• Images: The photographs you upload for restoration and colorization
• Contact Information: Email addresses provided during checkout or customer support inquiries
• Payment Information: Payments are securely processed through PayPal, a PCI-compliant third-party payment processor. We do not store or have access to your full payment details, including credit card numbers or bank account information. All payment information is handled directly by PayPal in accordance with their privacy policy and terms of service.
• Usage Data: Information about how you interact with our Service, including IP addresses, browser types, and device information

We do not require you to create an account to use our Service. Most information collection is directly related to processing your restoration requests.

We use the information we collect for the following purposes:

• To process and restore your uploaded images using our AI technology
• To complete your purchases and process payments
• To communicate with you about your orders, provide customer support, and respond to inquiries
• To improve our Service, develop new features, and enhance user experience
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues, fraud, or security breaches

We do not use your images for training our AI models or for any marketing purposes. Your images are processed solely for the purpose of providing restoration services to you.

Legal Basis for Processing (GDPR): We process personal data on the following lawful bases:

• Contract Performance: To deliver the restoration service you have requested
• Legitimate Interest: To improve our Service functionality, prevent fraud, and ensure security
• Consent: For optional analytics, cookies, or marketing communications (where applicable)
• Legal Obligation: To comply with applicable laws, regulations, or legal processes

Automated Decision-Making: Our Service uses automated AI technology to process and restore images. This automated processing is necessary for the performance of the contract. We do not use automated decision-making that produces legal effects or similarly significantly affects you, except as necessary to provide the restoration service you have requested.

We implement industry-standard security measures to protect your information:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols
• Temporary Storage: Images are temporarily stored on secure, encrypted servers during processing only
• Access Controls: Only authorized personnel have access to your data, and only for the purpose of providing service
• Regular Audits: We conduct regular security assessments to identify and address potential vulnerabilities

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We do not permanently store your images. Images are temporarily stored only to process your restoration requests. Once processing is complete and images are made available for download, they are automatically deleted from our servers after a limited period (typically 30 days, unless a longer retention period is required by law). We may retain certain metadata and usage information for legal, accounting, regulatory, or operational purposes, but your original and restored images are not permanently stored.

Data Breach Notification: In the event of a data breach that may affect your personal information, we will notify you and relevant supervisory authorities as required by applicable law, typically within 72 hours of becoming aware of the breach (where required by GDPR) or as otherwise required by applicable data protection laws. We will provide information about the nature of the breach, the categories of data affected, and the measures we are taking to address it.

Security Incident Response: We have implemented procedures to detect, respond to, and mitigate security incidents. In the event of a security incident, we will take immediate steps to contain the incident, assess the impact, and notify affected users and authorities as required by law.

When you upload images to ColorRestore:

• Images are processed using our AI technology to provide restoration and colorization services
• Images are temporarily stored on secure servers only for the duration needed to complete processing
• Restored images are made available for download for a limited time period, after which they are automatically deleted
• We do not permanently store your images - both original and restored images are deleted after the download period expires
• We do not use your images to train or improve our AI models
• We do not share your images with third parties except as necessary to provide the service
• We do not use your images for marketing or promotional purposes
• You may only upload images you own or have permission to process. ColorRestore does not alter identities, perform face swaps, or generate synthetic likenesses.

You retain all ownership rights to your original and restored images. By uploading images, you grant ColorRestore a limited, non-exclusive license to temporarily process the images solely for the purpose of providing restoration services.

We may use third-party services to support our operations:

• Payment Processing: Payments are securely processed through PayPal, a PCI-compliant third-party payment processor. PayPal handles all payment information, including credit card numbers and bank account details, and operates under its own privacy policy and terms of service governing the handling of payment details. We do not store or have access to your full payment information. For more information about how PayPal processes your payment data, please review PayPal's privacy policy at paypal.com/privacy.
• Cloud Storage: We use cloud storage services to temporarily store and process images during restoration
• Analytics: We may use analytics services to understand how our Service is used (these services do not have access to your images)

These third-party services have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Depending on your location, you may have certain rights regarding your personal information:

• Right of Access (GDPR Article 15): Request access to the personal information we hold about you, including information about how we process your data
• Right to Rectification (GDPR Article 16): Request correction of inaccurate or incomplete information
• Right to Erasure/"Right to be Forgotten" (GDPR Article 17): Request deletion of your personal information, subject to legal and operational requirements (e.g., we may need to retain certain information for legal compliance)
• Right to Restrict Processing (GDPR Article 18): Request that we limit how we process your personal information in certain circumstances
• Right to Data Portability (GDPR Article 20): Request a copy of your data in a structured, commonly used, and machine-readable format
• Right to Object (GDPR Article 21): Object to processing of your personal information based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
• California Privacy Rights (CCPA/CPRA): If you are a California resident, you have additional rights including: (a) the right to know what personal information is collected, used, shared, or sold; (b) the right to delete personal information; (c) the right to opt-out of the sale of personal information (we do not sell personal information); (d) the right to non-discrimination for exercising your privacy rights; and (e) the right to correct inaccurate personal information
• Do Not Sell My Personal Information: We do not sell your personal information. If this changes in the future, we will update this Privacy Policy and provide you with an opt-out mechanism

To exercise these rights, please contact us at contact@colorrestore.app. We will respond to your request within one month (for GDPR requests) or as otherwise required by applicable law. We may request verification of your identity before processing certain requests. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we may use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors use our Service
• Functional Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

COPPA Compliance (United States): Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our Service or provide any personal information to us.

GDPR - Children's Privacy (EU/EEA): For users in the EU/EEA, our Service is not intended for children under the age of 16, or the age of digital consent in your country (whichever is higher). We do not knowingly collect personal information from children under this age without parental consent.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at contact@colorrestore.app. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take immediate steps to delete that information from our servers and terminate the child's access to the Service, in accordance with applicable law.